Terms of Use

Terms of Use

Avenmorneā„¢ Ā· Website Rules

Terms of Use

These Terms of Use govern access to and use of avenmorne.com, including website features, customer accounts, content, and support services.

Last updated: September 15, 2026

01 Ā· Website Operator

Avenmorneā„¢ and avenmorne.com are owned and operated by Beijing Huijusuan Technology Co., Ltd.. ā€œAvenmorneā„¢,ā€ ā€œwe,ā€ ā€œus,ā€ and ā€œourā€ refer to the store operator; ā€œyouā€ and ā€œyourā€ refer to website visitors, customers, and other users.

02 Ā· Acceptance of These Terms

By accessing or using avenmorne.com, you agree to these Terms of Use and applicable law. If you do not agree, discontinue use. Purchases are additionally governed by our Terms and Conditions and applicable store policies.

03 Ā· Eligibility

To purchase independently, you must be at least 18 or the legal age to enter a binding agreement where you live. Otherwise, you may use the store only with involvement and permission from a parent or legal guardian.

04 Ā· Permitted Website Use

You may use the website for lawful personal shopping, product research, account management, order-related activity, support, and other legitimate uses connected with our services. This permission is limited, revocable, non-exclusive, and non-transferable, subject to these Terms.

05 Ā· Prohibited Uses

Do not violate law, commit fraud, submit misleading information, seek unauthorized access, introduce malware, interfere with operation or security, scrape without authorization, unlawfully collect another person’s data, infringe rights, misrepresent your identity or relationship with Avenmorneā„¢, or use store content for unauthorized commercial activity. We may restrict access, suspend accounts, cancel affected orders, or take other reasonable action.

06 Ā· Intellectual Property

The Avenmorneā„¢ name, branding, product presentation, website design, graphics, photographs, text, videos, logos, and other original store content are owned, licensed, or lawfully used by the operator. Protected content may not be copied, reproduced, modified, republished, distributed, sold, imitated, or commercially exploited without authorization except where law permits. No ownership rights transfer to website users.

07 Ā· Accounts & Information Accuracy

If account or checkout features are available, provide current, complete, and accurate information. Keep your login credentials confidential and notify us promptly if you suspect unauthorized account or order activity. You are responsible for account activity to the extent permitted by law.

08 Ā· Customer Reviews & Content

If reviews, photographs, comments, or questions may be submitted, ensure they are accurate, lawful, and respect others’ rights. By submitting content for publication, you grant Avenmorneā„¢ a non-exclusive, worldwide, royalty-free license to host, reproduce, display, and use it for store operations, improvements, and promotion, subject to law and the Privacy Policy. We may decline, moderate, or remove unlawful, fraudulent, threatening, abusive, misleading, infringing, sensitive, or unrelated content.

09 Ā· Product Information

We make reasonable efforts to present product information accurately, but photography, lighting, screen settings, and display calibration can affect color. Our collection includes pet toys, grooming tools, feeding accessories, walking essentials, travel products, and pet comfort items. Color tone, texture, finish, stitching, dimensions, and product details can reasonably vary and are not necessarily defects. Information may be corrected or updated if an error, inaccuracy, or omission is found.

10 Ā· Informational Content

Product descriptions, sizing guidance, care suggestions, and usage ideas are provided for general information. They do not guarantee a particular behavioral, health, safety, or other outcome. Review the specific product’s size guidance, intended use, included parts, care information, and safety instructions; supervise pets where appropriate. Website content does not replace qualified veterinary or other professional advice where needed.

11 Ā· Third-Party Services & Links

Avenmorne.com uses Shopify and may rely on third-party payment, fulfillment, shipping, analytics, communication, security, and advertising providers. Links to third-party websites may appear; their content, availability, security, privacy, and terms are governed by those parties. A link does not necessarily mean we control or endorse every aspect of the linked service.

12 Ā· Website Availability

We may update, maintain, modify, restrict, suspend, or discontinue portions of the site when reasonably necessary. Maintenance, technical problems, security issues, provider outages, updates, or events outside reasonable control can interrupt access. We do not guarantee uninterrupted or error-free availability.

13 Ā· Website Security

We use reasonable measures intended to support site and information security, but no website or online transmission can be guaranteed completely secure. Protect your device, account credentials, and personal information when accessing the site.

14 Ā· Purchase Policies

Purchases submitted through avenmorne.com are also governed by Terms and Conditions, Shipping Policy, Return & Refund Policy, Privacy Policy, and Payment & Security. If a provision specifically concerning a purchase conflicts with a more general website-use provision, the applicable purchase policy governs that transaction to the extent permitted by law.

15 Ā· Disclaimers & Liability

To the extent permitted by law, the website and general informational content are provided without warranties beyond those expressly stated or legally required. To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising solely from website access or use. Nothing excludes rights, remedies, warranties, or liabilities that law does not allow us to exclude.

16 Ā· Applicable Law & Disputes

These Terms are subject to applicable law and mandatory consumer rights based on the user’s location or other relevant circumstances. If a dispute arises, contact customer support first so both parties can attempt to resolve it in good faith.

17 Ā· Updates to These Terms

We may update these Terms when the website, technology, services, business practices, or applicable requirements change. The current version will be published on this page with an updated date. Continued website use after an update is subject to the version then in effect, to the extent law permits.

Need help?For a website-use question, contact service@avenmorne.com. We aim to respond within 24 hours. Customer service is available 8:00 AM – 10:00 PM Daily.
Company details

Business Information

Brand Name
Avenmorneā„¢
Legal Company Name
Beijing Huijusuan Technology Co., Ltd.
Legal Representative
Xu Xuejiao
Website
avenmorne.com
Registered Business Address
Room 6-270, 4th Floor, Building 2, No. 55 Xinhua North Road, Tongzhou District, Beijing, China (Cluster Registration)
Customer Support Email
service@avenmorne.com
Customer Support Phone
+86 15113219115
Customer Service Hours
8:00 AM – 10:00 PM Daily